Computers and design in context
著者
書誌事項
Computers and design in context
MIT Press, 1997
- alk. paper
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Too often, designers of computer systems, both hardware and software, use models and concepts that focus on the artifact while ignoring the context in which the artifact will be used. According to this book, that assumption is a major reason for many of the failures in contemporary computer systems development. It is time for designers and users to join forces in the design of computer systems. The contributors to this book address both the pragmatic approach of direct collaboration between designers and users (known as participatory design) and the more conceptual approach that incorporates complementary perspectives to help designers come up with better solutions. The volume brings together different computer-related research disciplines, including computer-supported cooperative work (CSCW), human-computer interaction (CHI), and software engineering, as well as social science disciplines concerned with the design and use of computer artifacts. The book is organized into two parts. The first, "Artifacts and Use," focuses on the context of using computer artifacts. The second, "Process and People," focuses on the context of designing computer artifacts.
Contributors: Colin Beardon, Jeanette Blomberg, Kristin Braa, Tone Bratteteig, Paul Dourish, Pelle Ehn, Sue Gollifer, Kaj Gronbaek, Peter Holm, Mark C. Jones, Morten Kyng, Jan Ljungberg, Tom McMaster, Theis Meggerle, Anders Morch, Preben Mogensen, Michael J. Muller, Torbjorn Naslund, Christopher Rose, Odd Steen, Erik Stolterman, Markus Stolze, Lucy Suchman, Tamara Sumner, Micke Svedemar, Kari Thoresen, Randall Trigg, Richard Vidgen, Trevor Wood-Harper, Suzette Worden.
目次
- Evolution, not revolution - participatory design in the toolbelt era
- computer use by artists and designers - some perspectives on two design traditions
- three levels of end-user tailoring - customization, integration and extension
- design for heterogeneity
- what kind of car is this sales support system? on styles, artifacts and quality-in-use
- accounting for system behaviour - representation, reflection and resourceful action
- computers in context - but in which context?
- toward a cooperative experimental system development approach
- designing stakeholder expectations in the implementation of new technology - can we ever learn our lessons?
- back to work - renewing old agendas for cooperative design
- design in groups - and all that jazz
- speech acts on trial
- ethnocritical heuristics for reflecting on work with users and other interested parties
- an information systems research framework for the organizational laboratory.
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