Government at work : best practices and model programs
著者
書誌事項
Government at work : best practices and model programs
Sage, c1998
- : pbk
大学図書館所蔵 全12件
  青森
  岩手
  宮城
  秋田
  山形
  福島
  茨城
  栃木
  群馬
  埼玉
  千葉
  東京
  神奈川
  新潟
  富山
  石川
  福井
  山梨
  長野
  岐阜
  静岡
  愛知
  三重
  滋賀
  京都
  大阪
  兵庫
  奈良
  和歌山
  鳥取
  島根
  岡山
  広島
  山口
  徳島
  香川
  愛媛
  高知
  福岡
  佐賀
  長崎
  熊本
  大分
  宮崎
  鹿児島
  沖縄
  韓国
  中国
  タイ
  イギリス
  ドイツ
  スイス
  フランス
  ベルギー
  オランダ
  スウェーデン
  ノルウェー
  アメリカ
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注記
Includes bibliographical references and index
収録内容
- Government as problem solver
- Management for quality
- Human resource management
- Adapting technology
- Building partnerships
- Measurement for performance
- Comprehensive improvement
- Conclusion : an effective public sector
内容説明・目次
内容説明
This book presents persuasive arguments in support of public service and those who work within it. The authors argue that some services are only appropriate to government control: public safety, highways, armed and emergency services, parks, and public schools. Other services are operated/undertaken by government in response to problems that society and the private sector have failed to solve: housing, transportation, clean air and water, and so on. In both instances, the public sector requires complex problem-solving processesunever simple solutionsuand, despite the negative images of (bumbling) bureaucrats imprinted on the public consciousness, Government at Work shows how public servants do difficult jobs well. Marc Holzer and Kathe Callahan compile evidence that creativity, productivity, and excellence are not strangers to, but often characteristic of, government programs. The public sectorAEs innovative problem-solving should be exploited in the attack on complex problems as they emerge in our society.
目次
Government as Problem Solver
Management for Quality
Human Resource Management
Adapting Technology
Building Partnerships
Measurement for Performance
Comprehensive Improvement
Conclusion
An Effective Public Sector
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