Quality management and benchmarking in the information sector : results of recent research

Author(s)

• Brockman, J. R.
• Brooks, Philip

Bibliographic Information

Quality management and benchmarking in the information sector : results of recent research

John Brockman, editor ; Philip Brooks ... [et al.]

（British library research）（British Library research and innovation report, 47）

Bowker Saur, c1997

Note

Includes bibliographical references and index

Details

• NCID: BA34307562
• ISBN:
  • 1857391896
• LCCN: 97171520
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: xvi, 432 p.
• Size: 23 cm
• Classification:
  • LCC : Z678.8.G7
  • DC21 : 025.1/0941
• Subject Headings:
  • LCSH : Libraries -- Great Britain -- Quality control
  • LCSH : Information services -- Great Britain -- Quality control
  • LCSH : Benchmarking (Management) -- Great Britain
• Parent Bibliography ID:
  • BA13427351
  • BA34308066