Public organization management : the development of theory and process
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Bibliographic Information
Public organization management : the development of theory and process
Quorum, 1997
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Includes bibliographical references and index
Description and Table of Contents
Description
This book explores how the theories and practices of public management have evolved. It covers themes such as political, judicial, and cultural environments. It reviews the influential theoretical developments that represent the intellectual heritage of public administration from Woodrow Wilson and the classics to current schools such as Total Quality Management (TQM) and the drive for reinventing government. The author identifies and explains critical managerial functions such as decisionmaking, communication, leadership, performance evaluation, and the constant search for reform and improvement in public organizations. This comprehensive, in-depth exploration emphasizes the operational and practical consequences of the subject.
Table of Contents
Preface Introduction Public Administration: A Developmental Perspective Issues in Organization Theory and Process Environment of Public Organizations Classic Organization Rationality Human Relations: Focus on People The Synthesizers: Search for Completeness and Realism Decision-Making and Communication Organizational Leadership Organizational Culture Reforming Management of Public Organizations Organizational Performance Conclusions Selected Bibliography Index
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