Employee assistance programmes and workplace counselling

著者

書誌事項

Employee assistance programmes and workplace counselling

John Berridge, Cary L. Cooper, and Carolyn Highley-Marchington

(Wiley series in work, well-being, and stress)

Wiley, c1997

  • pbk. : acid-free paper

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注記

Includes bibliographical references (p. [237]-243) and index

内容説明・目次

内容説明

Increasingly stress and pressure on employees in organizations is becoming a concern for managers and workers alike. Not only can stress be caused by social, economic, technological and political environment, but from the complexity, change and performance requirements within the organization. This book is driven by concerns with the cost of occupational stress on the one hand, together with the growing emphasis upon quality issues in the workplace. The UK is beginning to see the growth of litigation around issues of occupational stress which is altering the employers view of these issues. The text is based on original cases and research of major US, UK and European firms. It introduces Employment Assistance Programmes (EAPs) and describes the nature, theory and practice of the EAPs drawing on the US experience, and its potential in the UK and in Europe. European firms.

目次

  • What are EAPs and why are they needed?
  • stress - its nature and evidence
  • history of EAPs
  • models of EAPs
  • EAPs in action - case studies
  • choosing and implementing an EAP
  • issues and problems with EAP
  • evaluating the EAP
  • EAPs in an HRM context
  • summary and future prospects.

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