Management : quality and competitiveness

著者

    • Ivancevich, John M.
    • Lorenzi, Peter
    • Skinner, Steven J.
    • Crosby, Philip B.

書誌事項

Management : quality and competitiveness

John M. Ivancevich, Peter Lorenzi, Steven J. Skinner ; with Philip B. Crosby

Irwin, c1997

2nd ed

大学図書館所蔵 件 / 全5件

この図書・雑誌をさがす

注記

Includes bibliographical references (p. 583-602) and indexes

内容説明・目次

内容説明

MANAGEMENT: QUALITY AND COMPETITIVENESS, 2/E takes a traditional functional approach to management while thoroughly integrating quality and competitiveness throughout the text. The revision will include more coverage of hot topics, such as, diversity, cycle time, creativity, learning organizations, and the Internet.

目次

PART I. MANAGING AND THE ENVIRONMENT1. The Management Challenge2. The Evolution of Management3. Environment, Social Responsibility, and Ethics4. The Global Management EnvironmentPART II. PLANNING5. Decision Making6. Planning7. StrategyPART III. ORGANIZING8. Organizational Structure and Design9. Job Analysis, Design, and Redesign10. Human Resource ManagementPART IV. LEADING11. Group Dynamics and Team Building12. Motivation13. Leadership14. Interpersonal and Organizational CommunicationPART V. CONTROLLING15. Control Systems16. Managing Production and Operations17. Managing Services18. Managing Organizational ChangePART VI. GROWTH, TECHNOLOGY, AND INNOVATION19. Entrepreneurship and Growth20. Technology and InnovationAppendix The Baldrige AwardSeven Tools of Quality Control

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