Competing through services : strategy and implementation : cases and text

Author(s)

• Vandermerwe, Sandra
• Lovelock, Christopher H.
• Taishoff, Marika Natasha

Bibliographic Information

Competing through services : strategy and implementation : cases and text

Sandra Vandermerwe and Christopher Lovelock with Marika Taishoff

（European casebook series on management）

Prentice Hall, 1994

• pbk.

Details

• NCID: BA35819854
• ISBN:
  • 0130971308
• LCCN: 95120767
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xxviii, 452 p.
• Size: 24 cm
• Classification:
  • LCC : HD9980.5
  • DC20 : 658.5
• Subject Headings:
  • LCSH : Service industries -- Case studies
  • LCSH : Competition -- Case studies
  • LCSH : Competition, International -- Case studies
  • LCSH : Industrial management -- Case studies
• Parent Bibliography ID:
  • BA23921616