Winning new customers in finacial services : using relationship marketing and information technology in consumer financial services

書誌事項

Winning new customers in finacial services : using relationship marketing and information technology in consumer financial services

Merlin Stone, Neil Woodcock

(Financial Times/Pitman Publishing)

Pitman, 1997

  • : pbk

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注記

Bibliography: p.177-181

"In association with IBM United Kingdom Ltd. and Surrey European Management School, University of Surrey."

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