Essential interviewing : a programmed approach to effective communication

Author(s)

• Evans, D. R. (David Richard)

Bibliographic Information

Essential interviewing : a programmed approach to effective communication

David R. Evans ... [et al.]

Brooks/Cole Pub. Co., c1993

4th ed

Note

"A Clairemont book"--T.p. verso

Includes bibliographical references (p. 263-264) and index

Description and Table of Contents

Description

This programmed approach to basic interviewing skills breaks down the complex process of effective professional/client communication into single-skill components. Based on Allen Iveys proven Micro Skills model, the text leads readers step-by-step to mastery of basic communication skills. Chapters 2 through 6 focus on rapport building and information-seeking skills that are basic to all effective communication, while Chapters 7 through 13 examine specific skills that can help bring about change in both cooperative and resistant clients.

by "Nielsen BookData"

Details

• NCID: BA36410460
• ISBN:
  • 0534160204
• LCCN: 92008689
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Pacific Grove, Calif.
• Pages/Volumes: ix, 270 p.
• Size: 24 cm
• Classification:
  • LCC : BF637.I5
  • DC20 : 158/.39
• Subject Headings:
  • LCSH : Interviewing -- Programmed instruction
  • LCSH : Interpersonal communication -- Programmed instruction