Computer-supported decision making : meeting the decision demands of modern organizations

Author(s)

    • Smith, Charles L.

Bibliographic Information

Computer-supported decision making : meeting the decision demands of modern organizations

by Charles L. Smith, Sr

(Contemporary studies in information management, policy, and services / Peter Hernon, series editor)

Ablex Pub. Corp., c1998

  • : cloth
  • : pbk

Available at  / 18 libraries

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

There is a tide of competitiveness rising across the sea of business. The issues being faced by the business commanders of today are rapidly becoming more complex. Veritable waves of information are crashing down on organizational decision makers. While the environment is becoming more complex, it is getting tougher to discern the relevant information from among the flood of available data. The demand for accurate, rapid decision making is impelling today's decision makers to wonder about the existence of some sort of job-preserving assistance. These decision makers are often awash in political controversy as well as technical, economic, social, and legal considerations. Relief from this sea of troubles may come from a behaviorally-responsive decision support system (DSS) in the form of computer assistance that considers the decision maker's cognitive and emotional needs. This book describes a DSS that will meet the needs of modern organization decision makers.

Table of Contents

Preface UNDERSTANDING THE DECISION PROCESS An Overview of Decision Making What is Wrong With Human Decision Making? UNDERSTANDING COMUPTER-SUPPORTED DECISION MAKING. Creating a Personal Computer system to Help Make Decisions Behavioral Characteristics of Decision Making. Example of Decision Support Capability CREATING A DECISION SUPPORT SYSTEM. Identifying the Requirements for a DSS A Decision Support System Architecture CREATING A DECISION SUPPORT-SYSTEM. Building and Using the DSS Appendix A: Decision Rules Appendix B: Commercial Expert System Appendix C: Human Biases Appendix D: A Formal Approach to Creating Issue Definitions About the Author Notes References Author Index Subject Index.

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