Using conflict in organizations

Author(s)

• De Dreu, Carsten K. W.
• Vliert, Evert van de

Bibliographic Information

Using conflict in organizations

edited by Carsten K.W. de Dreu & Evert van de Vliert

SAGE, 1997

• : pbk

Note

Includes bibliographical references and index

Description and Table of Contents

Description

Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations. Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink and strategic decision-making. Part Three deals with the performance-enhancing effect of intergroup conflict and competition, and addresses contemporary issues such as intergroup competition, collective negotiation and diversity management. The final section focuses on applications and intervention strategies that can stimulate conflict in ways that improve performance in groups and organizations.

Table of Contents

Introduction Conflict and Performance: Benefits for Groups and Organizations PART ONE: CONFLICT MANAGEMENT AND PERFORMANCE Productive Conflict - Carsten K W de Dreu The Importance of Conflict Management and Conflict Issue Conflict within Interdependency - Dean Tjosvold Its Value for Productivity and Individuality The Effectiveness of Mixing Problem Solving and Forcing - Evert van de Vliert et al PART TWO: WITHIN-GROUP CONFLICT AND PERFORMANCE Mitigating Groupthink by Stimulating Constructive Conlflict - Marlene E Turner and Anthony R Pratkanis Minority Dissent in Organizations - Carsten K W de Dreu and Nanne K De Vries Affective and Cognitive Conflict in Work Groups - Karen A Jehn Increasing Performance through Value-Based Intragroup Conflict The Effects of Conflict on Strategic Decision Making Effectiveness and Organziational Performance - Allen A Amason and David M Schweiger PART THREE: BETWEEN-GROUP CONFLICT AND COMPETITION The Enhancing Effect of Intergroup Competition on Group Performance - Gary A Bornstein and Ido Erev Good News about Competitive People - Peter J D Carnevale and Tahira M Probst Productive Conflict - Linda L Putnam Negotiation as Implicit Coordination Constructive for Whom? The Fate of Diversity Disputes in Organizations - Anne Donnellon and Deborah M Kolb PART FOUR: DESIGNING INTERVENTIONS: TOWARDS APPLICATIONS Positive Effects of Conflict - Robert A Baron Insights from Social Cognition Third Party Consultation as the Controlled Stimulation of Conflict - Ron Fisher Enhancing Performance by Conflict-Stimulating Intervention - Evert van de Vliert

by "Nielsen BookData"

Details

• NCID: BA37187376
• ISBN:
  • 9780761950905
  • 0761950915
• LCCN: 97065722
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: x, 229 p.
• Size: 24 cm
• Classification:
  • DC21 : 303.6
• Subject Headings:
  • LCSH : Interorganizational relations
  • LCSH : Industrial productivity
  • LCSH : Conflict management
  • LCSH : Interpersonal conflict
  • LCSH : Organizational sociology