Consumers and services

Author(s)

• Gabbott, Mark
• Hogg, Gillian

Bibliographic Information

Consumers and services

Mark Gabbott and Gillian Hogg

J. Wiley, 1998

• : hb.
• : pbk

Note

Includes bibliographical references and index

Details

• NCID: BA37247671
• ISBN:
  • 0471957976
  • 0471962694
• LCCN: 97045612
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Chichester ; New York
• Pages/Volumes: xi, 271 p.
• Size: 23 cm
• Classification:
  • LCC : HF5415.5
  • DC21 : 658.8/12
• Subject Headings:
  • LCSH : Customer relations
  • LCSH : Relations marketing
  • LCSH : Service industries -- Marketing
  • LCSH : Professions -- Marketing
  • LCSH : Consumer behavior
  • LCSH : Customer relations -- Case studies