Listening in everyday life : a personal and professional approach
著者
書誌事項
Listening in everyday life : a personal and professional approach
University Press of America, c1991
- :cloth
- :paper
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注記
Includes bibliographical references
内容説明・目次
内容説明
This collection addresses the role listening plays in our personal and professional lives, and provides steps we can take to strengthen our own listening skills. Each chapter introduces the reader to the major theories that affect the processes of listening and to the impact of listening behaviour on our ability to be effective communicators. Exercises designed to make each individual a more efficient and productive listener are included at the end of chapters.
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