Supervision in the hospitality industry
Author(s)
Bibliographic Information
Supervision in the hospitality industry
（Wiley service management series）
Wiley, c1998
3rd ed
- : cloth
Available at / 10 libraries
-
No Libraries matched.
- Remove all filters.
Note
Includes bibliographical references (p. 419-426) and index
Description and Table of Contents
Description
This third edition includes: discussions of how cultural diversity affects the supervisory process; "On the Job" sections, which allow students to analyze actual work situations; "Supervisor in Action" sections, which profile actual supervisors in various hospitality work settings; "Skill Charts", which summarize materials covered in each chapter; and "Student Activities", offering quizzes, exercises, self-assessments, simulations, case studies, role play and report writing.
by "Nielsen BookData"
