Quality assurance in social care : an introductory workbook
Author(s)
Bibliographic Information
Quality assurance in social care : an introductory workbook
Arnold, 1998
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Note
Includes bibliographical references (p. [104]-[105]) and indexes
Description and Table of Contents
Description
This workbook acts as a self-instructional guide offering a sequence of reading, exercises, feedback, self-assessment and illustrative boxes. It explores basic concepts of quality management, including standard setting, monitoring standards and basic techniques of quality management.
Table of Contents
- People in quality assurance
- standard setting
- monitoring standards
- measurement
- action
- a case history.
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