Competence in interpersonal conflict

Author(s)

• Cupach, William R.
• Canary, Daniel J.

Bibliographic Information

Competence in interpersonal conflict

William R. Cupach, Daniel J. Canary

McGraw-Hill, c1997

• pbk. : alk. paper

Note

Includes bibliographical references (p. [249]-273) and index

Description and Table of Contents

Description

This text demonstrates the uses of competent communication in interpersonal conflict using current research to show effective and appropriate interpersonal management. The first two chapters lay out a conceptual foundation for understanding interpersonal conflict. It then describes the nature of conflict messages, how different people define and react to conflict and the consequences, both positive and negative, of conflict interactions. Chapters 7-10 explore conflict in four settings. The text concludes with a look at the conflicts students may face in their lives and the need to adopt an ethical stance in managing conflict.

Table of Contents

• The importance of conflict management in interpersonal relationships
• a competence-based approach to interpersonal conflict
• conflict messages
• background influences on interpersonal conflict
• proximal influences - spontaneous reactions to conflict
• conflict outcomes
• competence in intercultural conflict.

by "Nielsen BookData"

Details

• NCID: BA38054673
• ISBN:
  • 0070150567
• LCCN: 96019841
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xviii, 279 p.
• Size: 23 cm
• Classification:
  • LCC : BF637.I48
  • DC20 : 158/.2
• Subject Headings:
  • LCSH : Interpersonal conflict
  • LCSH : Conflict (Psychology)
  • LCSH : Conflict management
  • LCSH : Interpersonal relations
  • LCSH : Social conflict