Return on investment in training and performance improvement programs

書誌事項

Return on investment in training and performance improvement programs

Jack J. Phillips

(Improving human performance series)

Gulf Pub. Co., c1997

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Presents the strategy and tools needed to turn a training/HRD department into a visible, indispensable profit center. Provides user- friendly ROI calculations as well as ten post-program data collection methods; ten strategies for determining the amount of improvement that is directly linked to tra

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