Why didn't I say that?! : what to say and how to say it in tough situations on the job
著者
書誌事項
Why didn't I say that?! : what to say and how to say it in tough situations on the job
AMACOM, c1994
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注記
On t.p. "that" is underlined in title
Includes index
内容説明・目次
内容説明
Now, business people can prepare, plan, and even rehearse in advance for sticky situations. Weiss, CEO of Self-Management Communications and the author of many books and videos, presents sample dialogs tailor-made for specific problems. He shows readers how to avoid embarrassment and awkwardness, defuse conflict, build good relations, and much more.
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