The virtual banking revolution : the customer, the bank and the future
著者
書誌事項
The virtual banking revolution : the customer, the bank and the future
International Thomson Business Press, 1999
大学図書館所蔵 全9件
注記
Includes index
内容説明・目次
内容説明
This text appraises new developments in electronic payment systems and their strategic implications for banks and the customer interface. It looks at initiatives from around the world and assesses customer attitudes to the new services. It offers a useful reference to the reader on the main services and their potential opportunities and problems involved. The book includes an appendix listing the main associations and regulatory bodies involved in this aspect of the banking sector.
目次
- The virtual banking revolution - the customer angle and your own agenda
- setting the virtual banking revolution in its strategic context
- the origins and competitive implications of the virtual banking revolution
- the cost issue
- gatecrashers at the party
- the cash machine comes of age
- debit at the point of sale
- banking on the telephone
- the card that thinks for itself
- the future.
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