Community and neighbour mediation
著者
書誌事項
Community and neighbour mediation
Cavendish, 1998
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This practical book looks at mediation as it can be applied to resolving community and neighbour disputes. It covers the history and theory of mediation practices before looking at how these can work in practice by analysing the mediation process and examining detailed case studies. The book goes on to examine the organisational structures which allow these processes to be delivered, from model structures and services to advice on recruitment and training.
目次
- Introduction
- The History of Community Mediation in the UK
- The Mediation Process
- Models for Delivering Mediation
- Growth and Development of a Service
- Mediators: Recruitment, Selection, Training and Support
- Dispute Analysis
- Selecting Disputes
- Case Studies
- Equal Opportunities and Anti-Disriminatory Practice
- Standards and Accreditation
- Evaluating Community and Neighbour Mediation
- Theory and Ethics in Community Mediation
- Looking Forward.
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