Running an effective help desk : planning, implementing, marketing, automating, improving, outsourcing

Author(s)

• Czegel, Barbara

Bibliographic Information

Running an effective help desk : planning, implementing, marketing, automating, improving, outsourcing

by Barbara Czegel

（Wiley-QED publication）

John Wiley, c1994

• : pbk

Note

Includes bibliographical references and index

入力は遡及データによる

Details

• NCID: BA39512296
• ISBN:
  • 0471025445
• LCCN: 94026250
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: xxi, 376 p.
• Size: 24 cm
• Classification:
  • LCC : HD9696.C62
  • DC20 : 004/.068/8
• Subject Headings:
  • LCSH : Computer industry -- Customer services -- Management
  • LCSH : Electronic office machine industry -- Customer services -- Management
• Parent Bibliography ID:
  • BA22997237