Getting past no : negotiating with difficult people
著者
書誌事項
Getting past no : negotiating with difficult people
Century Business, 1992
- : pbk
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注記
Originally published: London : Business Books, 1991
内容説明・目次
- 巻冊次
-
ISBN 9780712650861
内容説明
Sequel to "Getting to Yes", this book takes the approach further to deal with the problem of what to do if the opposition persistently say "no". It provides a step-by-step method for negotiation that will ensure satisfactory agreement is reached even with the most determined "no-men".
目次
- Don't react - control your behaviour
- disarm them - step to their side
- change the game - don't reject ... reframe
- break the impasse - build them a golden bridge
- use your power constructively - bring them to their senses not their knees.
- 巻冊次
-
: pbk ISBN 9780712655231
内容説明
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:
- STAY IN CONTROL UNDER PRESSURE
- DEFUSE ANGER AND HOSTILITY
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS
- COUNTER DIRTY TRICKS
- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE
- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!
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