Managing information technology : what managers need to know
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Bibliographic Information
Managing information technology : what managers need to know
Prentice Hall, c1999
3rd ed
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Note
Includes index
Description and Table of Contents
Description
Intended for a junior/senior level undergraduate Management Information Systems course, with a prerequisite in programming or computer tools; also suitable for a MBA level MIS course.
A major revision in every respect, this widely used text prepares advanced management students to be effective exploiters of computer/communications technologies now and in the future. Illustrating topics with over two dozen original information technology management case studies, its focus remains on the information technology resources (computers and microelectronics, networks, software, data, and people) that organizations provide and alternative approaches to managing them; the opportunities and pitfalls provided by these technologies; and what the user-manager, and the systems professional, need to know to make effective use of these technologies.
Table of Contents
(NOTE: Each chapter ends with a Summary, Review Questions, Discussion Questions, and References.)
1. The Enabling Role of Information Technology.
Cases.
1. Midsouth Chamber of Commerce: The Role of the User-Manager in Information Systems.I. INFORMATION TECHNOLOGY.
2. Computer Systems.
3. Computer Software.
4. Telecommunications and Networking.
Cases.
I-1. IMT Custom Machine Company, Inc: Selection of a Hardware Platform.I-2. Batesville Casket Company.I-3. Johnson & Johnson: Building an Infrastructure to Support Global Operations.I-4. IBM-Indiana.II. APPLYING INFORMATION TECHNOLOGY.
5. Organizational Systems.
6. Managerial Support Systems.
7. Electronic Commerce and Interorganizational Systems.
8. Social, Ethical, and Political Issues.
Cases.
II-1. Midstate University Business Placement Office (A).II-2. Ameritech Publishing, Inc.II-3. Batesville Casket's World Wide Web Site.II-4. Telamon Corporation: Development of a Web-based Business.II-5. Harnett & Service, Inc.II-6. Indiana University Computer Network.II-7. Mary Morrison's Dilemma.II-8. State Economic Development Agency.III. ACQUIRING INFORMATION SYSTEMS.
9. Basic Information Systems Concepts.
10. Application Development by Information Systems Professionals.
11. Alternative Approach: Purchasing Systems.
12. Systems Development by Users.
Cases.
III-1. SouthWest University Financial Information System.III-2. Consumer and Industrial Products, Inc.III-3. The American Foods Company.III-4. Jefferson County School System.III-5. Methodist Hospital of Indiana.III-6. Grandma Studor's Bakery, Inc.III-7. Midstate University Business Placement Office (B): Development of the System.III-8. Baxter Manufacturing Company.IV. THE INFORMATION MANAGEMENT SYSTEM.
13. Setting a Direction for Information Resources.
14. Managing Technology Resources.
15. Managing the Information Systems Function.
Cases.
IV-1. The Clarion School for Boys: Evaluating Information Systems Investments.IV-2. Midstate University Business Placement Office (C): Management of the Computer System.IV-3. Advantage 2000 at Owens-Corning.IV-4. Cummins/Telco/Komatsu Joint Ventures (A).IV-5. Cummins/Telco/Komatsu Joint Ventures (B).IV-6. Cummins/Telco/Komatsu Joint Ventures (C).Glossary.Index.
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