Cases and experiential exercises in human resource management
著者
書誌事項
Cases and experiential exercises in human resource management
Prentice Hall, c1996
2nd ed
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注記
Includes bibliographical references
内容説明・目次
内容説明
A core text or supplement for courses in human resource management both at the undergraduate and graduate level.
Using a combination of narrative, cases, and experiential exercises, this book focuses on problems, issues, policies, and practices related to managing people in working organizations. This book does not contain textual material, just cases and exercises.
目次
I. MANAGING HUMAN RESOURCES IN ORGANIZATIONS.
Cases:
1. McCormic-McCann Company: Changes Under a Corporate Takeover.
2. Turnover in the Bank.
3. Travers Hospital: The Human Resources Department Secretary.
4. The Night Shift Group.
5. A Denial of "Free Speech."
6. A Breach of Confidentiality.
7. The IRS Investigates the Financial Consultant.
8. The Smoke-Free Office Policy.
Experiential Exercises:
1. My Best Job.
2. Ms. Geiger: Please Respond (A).
3. Frank J. Olinger, Part-Time Professor.
4. The Reluctant Researcher.
II. PEOPLE AT WORK.
Cases:
9. Hammond General Hospital: The New Contract Food Service.
10. Filmore Electric Company (A): The Machine Shop.
11. The MBO Game with One Player.
12. An Alcohol/Drug Problem Within a Drug Company.
13. Stan Ballard, CPA. and the Upset Client.
14. Too Many Bosses.
15. Friction on the MIS Project.
16. Frazer's Department Store: A Communications Challenge.
17. See, We Were Right!
18. Too Many Personal Calls.
19. Theft in the Office.
20. Tom Mendola.
Experiential Exercises:
5. Jasper Water Company.
6. Who Reports to Whom?
7. The Designer's Dilemma.
8. The New Sales Clerk
III. MANAGING EMPLOYMENT AND PERFORMANCE.
Cases:
21. Paragon Pulp and Paper Company, Ltd.
22. Ajax Electronics Company: The Projective Tests.
23. Simmons Specialty Stores: Selecting an Auditor.
24. False Credentials.
25. Dr. Allen's Request for Promotion.
26. Rambusch Company: An Executive Choice.
27. A Conflict with Official Duties.
28. The Controversial Sales Representative.
29. Alexander Memorial Hospital: The Termination of Susan North.
30. The Problem Employee in a Governmental Agency
Experiential Exercises:
9. Favoritism in the HR Department.
10. Calculating Effects of Labor Turnover.
11. A Training and Development Problem at Sumerson Manufacturing.
12. The Exaggerated Self-Appraisal.
13. Your Leadman Ed.
IV. ISSUES IN MANAGING DIVERSITY.
Cases:
31. All in the Family.
32. Atkins, Berry, and Jones vs. The John Rogers Corporation.
33. The Board's Selection Dilemma.
34. The Promotion of Melba Moore.
35. A Problem of Tardiness.
36. "Mentoring" the Sales Force, or Sexual Harassment?
37. General Physical Condition as an Occupational Qualification.
38. Unintentional Prejudice.
39. The Sexist Remark.
40. The Disabled Student.
41. The Resignation-or Termination-of Mrs. Snow.
Experiential Exercises:
14. Ms. Geiger: Please Respond (B).
15. Affirmative Action and Whom to Hire.
16. Union Influence on Construction Company Hiring Practices.
17. The Alleged Discriminatory Note.
18. The Manager Offers an Opportunity.
V. COMPENSATION MANAGEMENT.
Cases:
42. Petri Chemical Company (A): Tom Moxley.
43. Salary Discrimination among the Library Staff.
44. Salary Inequities at Acme Manufacturing.
45. Salary Administration in the Engineering Department.
46. Don Moran and the New Sales Compensation Plan.
47. The Bonus Committee.
48. Neglected Management.
49. The Superintendent's Vacation Pay.
50. Family Values or Abuse of Benefits?
Experiential Exercises:
19. The Markham Company.
20. What Is the Proper Chauffeur's Rate?
21. Jones Manufacturing Company.
22. The Salary Equity Question at Midwest Valley U.
VI. EMPLOYEE REPRESENTATION AND LABOR RELATIONS.
Cases:
51. McGrath Hospital: The Organizing Committee.
52. Management Persuasion of Potential Union Members.
53. Filmore Electric Company (B): The Assembly Department.
54. Filmore Electric Company (C): Communications during a Union Organizational Campaign.
55. Petri Chemical Company (B): The Promotion of Kenneth Rogers.
56. Petri Chemical Company (C): Harry Thurman.
57. Petri Chemical Company (D): Howard Evans.
58. The Disputed Overtime Work.
59. Olympic Corporation.
Experiential Exercises:
23. The Union Organizer at Morgan City Hospital.
24. An Organizing Question on Campus.
25. Suspended for "Goofing Off."
26. The Disorderly Refrigerator.
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