The business knowledge repository : consolidating and accessing your ways of working

著者

書誌事項

The business knowledge repository : consolidating and accessing your ways of working

Jud Breslin, John McGann ; foreword by Bruce E. Bauman

Quorum Books, 1998

大学図書館所蔵 件 / 全6件

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

How do we define the nature of our business, gather everything that we know about it, and then centralize our information in one, easily accessed place within the organization? Breslin and McGann call such knowledge our ways of working and the place where it will be found a business knowledge repository. All of a company's accumulated operations data, its manuals and procedures, its records of compliance with myriad regulations, its audits, disaster recovery plans-are essential information that today's management needs at its fingertips, and information that tomorrow's management must be sure can easily be found. Breslin and McGann show clearly and comprehensively how business knowledge repositories can be established and maintained, what should go into them and how to get it out, who should have access, and all of the other details that management needs to make the most of this valuable resource and means of doing business. An essential study and guide for management at upper levels in all types of organizations, both public and private. Breslin and McGann show that once an organization's knowledge of itself is formulated into its ways of working, its so-called object orientation makes it easily maintained. The repository approach to organizing and consolidating knowledge makes it possible for all of its potential users to access it easily, without having to go to one source for one thing they need and to another for another thing, a tedious and costly procedure in many organizations that have allowed their information and knowledge resources to not only grow but become duplicated as well. The repository approach also makes it possible for management to organize and access information by job functions, and to make it available to employees more easily in training situations. Regulators and auditors are also more easily served. As a result, CFOs will find their annual audit and various compliance fees considerably reduced. Breslin and McGann's book is thus a blueprint for the creation of knowledge repositories and a discussion of how graphical communication between information systems creators and their client end users can be made to flow smoothly and efficiently.

目次

Foreword by Bruce E. Bauman Preface Introduction Ways of Working Feasible Involvement: A New Joint Application Development Scheme? The Search for Tools, Methods, and Involvement Current State of Business Processes The Status of the User--Technically Change and Implementation Tools Business Process Review and Improvement The Requirements for Implementation Engineering The New Approach Ways of Working: The Requirement The Template: Multiple Views and Best Practices The Design Concept Using the Ways of Working Concept The Visionary CFO--Managing Change Appendix A: A Typical Process Definition: Defining Our Ways of Working Index

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