Conflict management in the Asia Pacific : assumptions and approaches in diverse cultures

書誌事項

Conflict management in the Asia Pacific : assumptions and approaches in diverse cultures

edited by Kwok Leung and Dean Tjosvold

J. Wiley & Sons, c1998

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

conflict management in the Asia Pacific Assumptions and Approaches in Diverse Cultures Research-based and action-oriented, this book aims to give both a conceptual understanding of conflict management and practical guidelines to managing conflict in the Asia Pacific. It describes the various assumptions, expectations and values of Asia Pacific workers and how they deal with their conflicts. The book's central theme is on doing business internationally and managing conflict with different peoples and countries in the region. It describes how each country handles conflict in the workplace and how other countries can work with them effectively and constructively at various levels of management. The authors define the attitudes, assumptions and self-perceptions which shape a country's approach to conflict. These self-perceptions can have a major impact on conflict management especially when dealing with people from other countries. The contributors of all chapters draw upon a wide range of disciplines to document the conflict beliefs of people in their country. In addition to cross-cultural and other behavioral studies, they use literature and history to identify how people in their country think about themselves and their neighbors. They also refer to case studies where expectations get in the way, how expectations help conflict management, and how people overcome interfering expectations to forge successful business alliances.

目次

  • Introduction: Conflict Management in the Asia Pacific (K. Leung & D. Tjosvold)
  • Conflict Management in Korea: The Wisdom of Dynamic Collectivism (Y.-H. Cho & H.-H. Park)
  • Conflict Management in Japan: Cultural Values and Efficacy (K. Ohbuchi)
  • Business Negotiation with the Chinese: Evidences from China, Taiwan and Hong Kong (A. Chan)
  • Social-Cultural Context of Perceptions and Approaches to Conflict: The Case of Singapore (E. Chi-Ching)
  • Managing Conflict in Malaysia: Cultural and Economic Influences (N. Mansor)
  • Conflict Management in Thailand (S. Roongrengsuke & D. Chansuthus)
  • Mediation and Conflict Management in Indonesia (S. Benton & B. Setiadi)
  • Conflict Management in the Philippines (L. Echauz)
  • Negotiation with Australia: The Individualist Among Us (M. Olekalns)
  • North American Conflict Management (J. Wall & J. Stark)
  • Conclusion: Conflict Management in the Asia Pacific (K. Leung & D. Tjosvold)
  • Index.

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