Managing quality and standards

著者

    • Liston, Colleen

書誌事項

Managing quality and standards

Colleen Liston

(Managing universities and colleges : guides to good practice)

Open University Press, 1999

  • : pbk

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

This text provides a practical, common-sense approach to using procedures and information to demonstrate improved performance and to account for outcomes within higher education.

目次

  • Introduction - terms, principles and practices
  • historical aspects of the quality debate
  • quality assurance in post-secondary education - an international overview
  • quality improvement in education environments
  • linking quality management to planning
  • benchmarking and best practice
  • models to consider
  • pulling the threads together. Appendix: definition of terms.

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