Demanding patients? : analysing the use of primary care
著者
書誌事項
Demanding patients? : analysing the use of primary care
（The state of health series）
Open University Press, 1999
- : pbk
- : hbk
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注記
Bibliography: p. [222]-246
Includes index
内容説明・目次
内容説明
This volume brings together concepts, policy issues and research findings on help-seeking and healthcare utilization. It focuses on lay decision making and examines the influences and factors shaping the relationship between health need and demand for care by examining the connections between people's experience of health problems, their care for themselves and their use of formal health care and community planning.
目次
- Part 1 Policy context, influences and approaches to understanding demand and use of services: conceptualizing need and demand in the NHS
- the problem of inappropriate demand - the view from primary care
- models, approaches and problems in the study of the use of services. Part 2 Lay action in the formulation of demand: how the experience of illness and service use shapes help-seeking
- the influence of individuals and social networks on help seeking
- self and lay care in managing illness. Part 3 Mediating demand in primary care: community pharmacy as a primery care and a self care resource
- information, the media and lay decision making. Conclusion: managing demand better at the interface between lay and primary care.
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