Knowledge management handbook
著者
書誌事項
Knowledge management handbook
CRC Press, c1999
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
Many organizations are now realizing that their competitive edge lies mostly in the brainpower-the intellectual capital-of their employees and management. To stay ahead of the pack, companies must leverage their knowledge, internally and externally. But it is not enough to develop lessons-learned databases. Experts now believe the current savior of organizations is knowledge management-the conceptualization, review, consolidation, and action phases of creating, securing, combining, coordinating, and retrieving knowledge-in short, the process of creating value from an organization's intangible assets.
Jay Liebowitz, one of the leading knowledge management and expert systems authorities in the world, brings together over thirty articles contributed by the top researchers and practitioners to produce what seems destined to become the key reference for this emerging field. With it you will find:
How to create a knowledge-sharing environment
How senior executives can show tangible benefits using methods that value the intellectual capital-especially the "human capital" within the organization
How knowledge management is not the same as information management
How senior management commitment and involvement are essential to the success of a knowledge management system
目次
Preface (Knowledge Management: Fact or Fiction?), Jay Liebowitz
Knowledge Management and Strategy
The Current State of Knowledge Management, Thomas J. Beckman
Knowledge Management and the Broader Firm: Strategy, Advantage, and Performance, Thomas H. Davenport
Introducing Knowledge Management into the Enterprise, Karl M. Wiig
Knowledge Management: People and Measures
People Who Make Knowledge Management Work: CKO, CKT or KT? Angela Abell and Nigel Oxbrow
A Look Towards Valuating Human Capital, Jay Liebowitz and Kathie Wright
Performance Measures for Knowledge Management, Carl R. Moore
Knowledge Management: Some Elements
Knowledge Selection: Concepts, Issues, and Technologies, Clyde W. Holsapple and K.D. Joshi
Intellectual Capital and Knowledge Creation: Towards an Alternative Framework, James A. Sena and A.B. (Rami) Shani
MetaKnowledge and MetaKnowledgebases, Ed Swanstrom
Investigating a Theoretical Framework for Knowledge Management: A Gaming Approach, Robert de Hoog, Gertjan van Heijst, Rob van der Spek, John S. Edwards, Ron Mallis, Bart van der Meij, and Robert M. Taylor
Knowledge Management: Knowledge Technologies
Intelligent Agents for Knowledge Management: Towards Intelligent Web-Based Collaboration Within Virtual Teams, Seung Baek, Jay Liebowitz, Srinivas Y. Prasad, and Mary Granger
Groupware: Collaboration and Knowledge Sharing, David Coleman
Knowledge Discovery, Glenn Becker
Knowledge-Based Systems: A Look at Rule-Based Systems, Dustin Huntington
Knowledge Management: Applications
Knowledge Management in Industry, Patricia S. Foy
Knowledge Management in Government, Kim Zimmermann
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