The Experience of managing : a skills guide

書誌事項

The Experience of managing : a skills guide

[edited by] Karen Legge, Chris Clegg and Susan Walsh

(Macmillan business)

Macmillan, 1999

  • pbk.

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内容説明・目次

内容説明

This is a workbook which focuses upon the skills required by managers. It covers a comprehensive range of topics including learning and self development, managing and participating in meetings, dealing with harassment, managing crises and generating strategy. Each chapter includes a discussion of the main ideas and concepts, case study material, exercises including role play simulations and further reading. A tutor's manual of notes and guidance is available to accompany the workbook. This work is intended for postgraduate courses, particularly MBA, post-experience and short courses in Management, and final year undergraduates on management courses. It should also be of use to professional managers.

目次

  • Learning and Self-development
  • J. Burgoyne - Time Management
  • D. Griffiths - Stress Management
  • R. Briner - Information Overload
  • P. Sparrow - Listening and Questioning
  • G. Hardy - Counselling
  • J. McLeod - Mentoring
  • J. Davies - Assertion
  • B. Davies - Effective Confrontation and Discipline
  • C. Brotherton - Communication Good and Bad News
  • J. Hartley - Appraising and Being Appraised
  • R. Davies - Career Management
  • S. Maitlis - Team Development and Team Briefing
  • S. Walsh - Managing and Participating in Meetings
  • T. Arroba - Decision-making
  • C. Clegg - Problem Solving
  • T. Rickards - Negotiating
  • L. March & P. Belsey - Leading and Delegating
  • R. Payne - Inter-functional Skills
  • B. Kandola - Managing Diversity
  • C. Cassell - Dealing with Discrimination
  • B. Fatimilehin - Dealing with Harassment
  • M. Wright - Equal Opportunities
  • J. Webb - Innovation
  • N. King - Continuous Improvement
  • P. Dawson - Developing the Learning Company
  • M. Pedler & K. Aspinwall - Consulting Skills
  • B. Kandola - Managing Stakeholders
  • K. Legge - Project Management
  • G. Winch - Managing External Relationships
  • T. Morris - Managing Crises
  • D. Guest - Generating Strategy
  • D. Tranfield - Political Skills
  • H. Hopfl - Evaluation Skills
  • N. Nicholson

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