Managing activities : a competence approach to supervisory management
著者
書誌事項
Managing activities : a competence approach to supervisory management
（In charge）
Blackwell Business, 1997
Rev. and updated ed
- 統一タイトル
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Managing operations
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注記
"NVQ/ SVQ level 3."
Rev. ed. of: Managing operations, 1993
Includes bibliographical references and index
内容説明・目次
内容説明
Looking at the operations of an organization, Managing Activities examines the different types of organizations in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel, etc. within organizations.
目次
1. Introduction. 2. Being in Charge.
3. What is Management Competence?
4. Setting Operations in Context.
5. The Operations Process.
6. Planning.
7. Organizing and Implementation.
8. Control.
9. Communicating with the Customer.
10. Managing Materials.
11. Managing the Working Environment.
12. Personal Competence.
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