Managing people : a competence approach to supervisory management
著者
書誌事項
Managing people : a competence approach to supervisory management
（In charge）
Blackwell Business, 1997
Rev. and updated ed
大学図書館所蔵 件 / 全3件
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注記
"NVQ/ SVQ level 3."
Includes bibliographical references and index
内容説明・目次
内容説明
This series is designed for supervisors and front line managers and has been re-written to support the latest Management Standards from the Management Charter Initiative who have provided the foreword. Each book provides the knowledge and understanding required for the core and major options associated with the NVQ/SVQ3 level qualifications in Supervisory Management and is written in a manner that links learning with the supervisor/front line manager's work experience. As such it also supports non-competence programmes such as the NEBSM Introductory and Full Certificate programmes in Supervisory Management. Concentrating on managing people, this book examines the development of supervision and management, and the role of the supervisor, before discussing in detail how the competent and effective supervisor/front line manager manages. Topics covered include: motivation and leadership; groups and teams; recruitment, selection and training; reactions to change and handling conflict; discipline and grievance; and associated personal competences.
目次
- Being in charge
- what is management competence?
- understanding supervision and management
- the human resource
- recruitment and selection
- induction, development and appraisal
- groups and teams
- the supervisor/front line manager as a leader
- managing differences
- managing discipline, grievance discrimination and dismissal
- personal competence.
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