Behind the success and failure of U.S. export intermediaries : transactions, agents, and resources

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Behind the success and failure of U.S. export intermediaries : transactions, agents, and resources

Mike W. Peng

Quorum, 1998

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Note

Includes bibliographical references (p. [185]-208) and index

Description and Table of Contents

Description

Trading across borders, export intermediaries are specialized service firms that connect domestic manufacturers with overseas buyers. How do they do it? What determines their success or failure? Have they really lowered transaction costs for their clients, minimized agency costs, and possessed competitive resources and capabilities in world trade? Surprisingly, no study until now has answered these questions or has explored the underlying issues as thoroughly as Peng does here. Peng develops an integrated model of export intermediary performance. He focuses on the nature of export transactions and manufacturer-intermediary relationships which may lead to agency problems, and underlines the importance of valuable, unique, and hard-to-imitate resources and capabilities for intermediaries' competitive advantages. Peng employs a distinct analytical approach that highlights three underlying themes—transactions, agents, and resources—then tests his model with six critical case studies and a 1,000-firm mail survey. Operators of export intermediaries seeking ways to improve their performance, aspiring entrepreneurs studying the export business for niche opportunities, manufacturing executives seeking top quality service from export intermediaries, and government officials in charge of export promotion and pertinent legislation—all will find Peng's book a useful examination of issues critical to their work.

Table of Contents

Preface Introduction Export Intermediaries: Definitions Global Evolution and U.S. Development: An Historical Excursion The State of the Art An Integrated Model of Export Intermediary Performance Explaining Export Intermediary Performance: Findings from Six Case Studies Explaining Export Intermediary Performance: Findings from a Mail Survey Conclusions Appendix: Research Methodology Bibliography Index

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