Distance training : how innovative organizations are using technology to maximize learning and meet business objectives

Author(s)

    • Schreiber, Deborah A.
    • Berge, Zane L.

Bibliographic Information

Distance training : how innovative organizations are using technology to maximize learning and meet business objectives

Deborah A. Schreiber, Zane L. Berge

(The Jossey-Bass business & management series)

Jossey-Bass, c1998

1st ed

  • : hbk

Available at  / 4 libraries

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Note

Includes bibliographical references (p. 419-[432]) and index

Description and Table of Contents

Description

Winner of the University Continuing Education Association's CharlesA. Wedemeyer Award, which recognizes highly meritorious book-lengthpublications that advance research in independent study anddistance education. "This manual is the one we have been waiting for! It takes dead aimat all the important issues facing distance learning providers andhits the bull's eye on every one of them. It is down to earth, realworld, and up to date. Its examples and insights for practitionershelp create the sense of urgency and excitement all of us indistance learning feel today."--Michael P. Lambert, executivedirector, Distance Education and Training Council Today's advances in communications technology have created excitingnew possibilities for training professionals. But not alltechnologies are created equal. Distance Training examines thesenew tools to show how compressed video, satellite broadcasting, theInternet, and other innovations can each be used to their bestadvantage. In-depth case studies of sixteen progressiveorganizations--NYNEX, Bell Atlantic, and Unisys among them--providereal-world models readers can use to design learning programs thattranscend the traditional boundaries of time and space by turningthe home, office, and meeting room into immediate, effectivelearning environments.

Table of Contents

Introduction. Organizational Technology and Its Impact on Distance Training (D.Schreiber). Conceptual Frameworks in Distance Training and Education (Z.Berge). Instructional Design of Distance Training (D. Screiber). DISTRIBUTING INFORMATION AND INCREASING KNOWLEDGE. Building Customer Relations: Web-Based Training for the HomeImprovement Industry. Increasing Employee Knowledge and Understanding of OperationalSystems: Integrating Multiple Technologies at NYNEX (B.Howard). Disseminating Time-Sensitive Information: Using InteractiveDistance Learning to Deliver Training and Education in the AmericanRed Cross Biomedical Services (L. Klueter & E. Kalweit). Disseminating Time- and Regualtion-Sensitive Information: OnlineTraining Seminars at Mortgage Bankers Association of America (T.Monahan). Graduate Programs at a Distance: A Partnership Between theCalifornia Department of Rehabilitation and San Diego StateUniversity (M. Warn, et al.). BUILDING SKILLS (TECHNICAL AND CRITICAL THINKING). Reskilling Employees for Competitve Advantage: Reinventing Learningat Unisys Corporation. Delivering Technical Training to Advance Mechanical Skills:Interactive Video Teletraining in the Federal AviationAdministration (L. Payneand & H. Payne). Delivering Clinical- Based Training in a Public Health Setting (J.Place, et al.). Skills-Based Distance Training for a Global Environment: Malaysia'sVirtual University (M. Ress & P. Sonberg). The Value of Building Skills with Online Technology: OnlineTraining Costs and Evaluation at the Texas Natural ResourceConservation Commission (S. Walker). Building Intranet Courseware Using Multidisciplinary Teams: TheStory of Quantum Solutions, Inc. and Colombia/ HCA Healthcare Corporation (A. Yakimivicz). CHANGING ATTITUDES AND ENHANCING MOTIVATION. Eliciting Community Beliefs and Changing Attitudes ThroughEducation: Innovative Distance Learning at the Colombus Center (R.Bento, et al.). Measuring attitudes to Assess Trainig: The Interactive DistanceLearning Group Looks at Learning and Transfer from SatelliteTraining (J. Dessinger, et al.). Unanticipated Attitudianl Cahnge: The Progression Toward Self-Directed Distance Training at H.B. Zachry (L. Dooley, etal.). Utilizing Telelearning as a Strategic Media Choice to EnhanceExecutive Development and Affect Organizational Perspective: TheU.S. Navy's Bureau of Medicine and Surgery (BUMED) (J. Suchan &A. Crawford). Conclusion. Best Practices of Distance Training (D. Schreiber).

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