Public sector management
著者
書誌事項
Public sector management
Prentice Hall, 1997
3rd ed
- : pbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This fully updated and revised edition of Norman Flynn's successful textbook offers new insights into the organisation and management of the public sector in the UK. The past five years have seen fairly drastic changes in public sector management under conservative rule. Changes in government also have a lasting effect on the running of the public sector. The new edition takes into account both these factors, potential and actual. It offers new chapters on 'politics and the public sector', 'managing people', and 'managing new contracts', widening the scope of the book and focusing on ew issues in managing the public sector. At the same time, the book maintains its straightforward and accessible coverage, and still examines in detail the practical elements of service provision, including strategy, competitve behaviour, pricing and performance management.
目次
*The Public Sector in the United Kingdom *Politics and the Public Sector *Public Spending *Social Policies and Management *Introduction to Part Two *Introducing Markets *Markets and Managerial Behaviour *Managing Through Contracts *Service Design and Customer Orientation *Managing Performance *Managing People *Organisation Structures *The Future
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