Managing IT services
Author(s)
Bibliographic Information
Managing IT services
Kogan Page, 1999
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Published in association with the Institute of Directors
Description and Table of Contents
Description
In business of all sizes, the managemtn of IT services is fraught with difficulty. Companies must embrace the latest IT development to remain competitive but in doing so must also ensure control over complex systems and escalating costs. Managing IT Services provides up-to-date advice on current best practice to enable companies to achieve value for money and competitive advantage through the effective management of their information technology. Contributions from leading industry figures and professional providers and advisors will offer busy company directors a series of practical strategies for dealing with the main issues, helping companies avoid the pit-falls, select effective solutions to their IT problems, and ensure the adoption of current business best practice.
Table of Contents
Introduction, Employing IT consultant expertise, Defining the system requirements, Selecting user-friendly software, Data entry solutions, Integrated manufacturing systems, Matching hardware to software, Planning for enhancement and obsolescence, Managing the Millennium bug, Computer leasing contracts, Legal aspect.
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