Speaking skills for business careers
著者
書誌事項
Speaking skills for business careers
Glencoe/McGraw-Hill, c1993
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注記
Includes index
内容説明・目次
内容説明
This text provides an overview of the speaking skills needed in business. It offers step-by-step guidelines on speaking clearly, organizing speeches and presentations, and speaking informatively or persuasively. It also includes proper phone procedures and speaking techniques geared toward various types of meetings, small group discussions, and larger presentations.
目次
Contents: Communication and Business Speaking. Controlling the Fear of Speaking. Speaking Clearly. Prepare and Organize for Business Speaking. Informing and Persuading. Participating in Meetings. Language and Word Choice. Nonverbal Communication. Learning to Listen. Effective Telephone Skills. Using Visual Aids. Appendix.
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