Untangling organizational gridlock : strategies for building a customer focus

著者

• Bechtell, Michele L.

書誌事項

Untangling organizational gridlock : strategies for building a customer focus

Michele L. Bechtell

ASQC Quality Press , AMACOM Books [distributor], c1993

注記

Includes bibliographical references and index

• NII書誌ID(NCID): BA45338987
• ISBN:
  • 0873891473
  • 0814402038
• LCCN: 92046118
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Milwaukee, Wis.,New York, NY
• ページ数/冊数: xxv, 347 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HD62.15
  • DC20 : 658.5/62
• 件名:
  • LCSH : Total quality management
  • LCSH : Customer services
  • LCSH : Organizational effectiveness