Developing management skills
著者
書誌事項
Developing management skills
Addison-Wesley, c1998
4th ed
- : pbk
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注記
Includes bibliographical references (p. 595-615) and index
内容説明・目次
内容説明
For undergraduate/graduate-level courses in Organizational Behavior and Principles of Management.
Whetten and Cameron take a skills based approach to management using a unique five-step model. The book is filled with interactive exercises and examples and the latest in technology.
目次
I. PERSONAL SKILLS.
1. Developing Self-Awareness.
2. Managing Stress.
3. Solving Problems Creatively.
III. INTERPERSONAL SKILLS.
4. Communicating Supportively.
5. Gaining Power and Influence.
6. Motivating Others.
7. Managing Conflict.
III. GROUP SKILLS.
8. Empowering and Delegating.
9. Building Effective Teams.
IV. SPECIFIC COMMUNICATION SKILLS.
Supplement A: Making Oral and Written Presentations.
Supplement B: Conducting Interviews.
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