The nurse's guide to successful management : a desk reference
著者
書誌事項
The nurse's guide to successful management : a desk reference
Mosby, c1999
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
"Management Dynamics: A Desktop Reference For Managers" is a "one-stop," practical guide that compiles valuable tools, techniques, exercises, and guidelines to help nurse managers and administrators handle their daily tasks. Many nurse mangers are skilled clinicians yet have received little managerial training. The text has brought together the best and most significant information for them and compiled it all in an easy-to-use and understandable format. Each chapter addresses a specific topic (e.g., networking skills, interviewing techniques, managed care challenges) that is vital to the nurse management role. The appendices contain valuable tools, reporting formats, competency standards, and performance improvement examples that nurse managers can use on the job and photocopy for future use.
目次
PART ONE Leadership Responsibilities * Leadership * Human Resource Principles: The Hiring Process * Management Principles: Problem Solving and Employee Performance Appraisals * PART TWO Financial Responsibilities * Quality and Productivity * Networking * Marketing * PART THREE Policy Responsibilities * Politics for the Healthcare Manager * Managed Care * Competency-Based Education * Appendixes * Sample Management Tools * Unit Performance Improvement Plan * Unit Vision * Interview Selection Tools * End of Shift Reports * Orientation Summary Checklist * Satisfaction Surveys * Critical Pathway Implementation Checklist * Patient Concern Report/Tracking Record * Essential References for Personal Libraries
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