The Nordstrom way : the inside story of America's #1 customer service company

著者

• Spector, Robert
• McCarthy, Patrick D.

書誌事項

The Nordstrom way : the inside story of America's #1 customer service company

Robert Spector and Patrick D. McCarthy

John Wiley & Sons, 2000

2nd ed.

注記

Includes index

• NII書誌ID(NCID): BA46572389
• ISBN:
  • 0471354864
• LCCN: 99015649
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xii, 244 p.
• 大きさ: 23 cm
• 分類:
  • LCC : HF5415.5
  • DC21 : 658.8/71
• 件名:
  • LCSH : Customer services -- United States
  • LCSH : Nordstrom (Firm)
  • LCSH : Department stores -- United States