Communication in nursing

著者

書誌事項

Communication in nursing

Mosby, c2000

4th ed. / Julia Balzer Riley

大学図書館所蔵 件 / 全17件

この図書・雑誌をさがす

注記

Includes bibliographical references and index

内容説明・目次

内容説明

A nursing communication manual. Its practical approach and abundant use of examples and exercises on communication skills and techniques are designed to help the reader first understand basic concepts of therapeutic considerations and then apply them in different clinical situations with clients and colleagues. This fourth edition includes two new chapters on communication technology and cultural communication. There is increased content throughout on important topics such as communicating with the family, groups, children and the elderly, and victims of abuse. Communication with the interdisciplinary health care team is also stressed.

目次

Part I - Getting Started: Responsible, assertive, caring communication in nursing. The client-nurse relationship: A helping relationship. Solving problems together. Understanding each other: culture and communication. Communicating electronically. Part II - Building Relationships: Warmth. Respect. Genuineness. Empathy. Self-disclosure. Specificity. Asking questions. Expressing opinions. Humour. Spirituality. Part III - Meeting Challenges: Confrontation. Refusing unreasonable requests. Communicating assertively and responsibly with distressed clients and colleagues. Communicating assertively and responsibly with aggressive clients and colleagues. Communicating assertively and responsibly with unpopular clients. Managing Team Conflict. Part IV - Building Confidence: Requesting support. Overcoming evaluation anxiety. Feedback. Relaxation. Imagery. Self-talk. Continuing the commitment. Appendix. Index.

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