Business process outsourcing : process, strategies, and contracts
著者
書誌事項
Business process outsourcing : process, strategies, and contracts
John Wiley, c2000
- : alk. paper
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注記
Includes index
内容説明・目次
内容説明
Many corporations are restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book shows you how to request proposals and negotiate and close the agreement-creating the best outsourcing strategy for your business.
目次
Overview. Planning Stage. Selecting the Vendor. Negotiations: Strategy and Process. Business Process Outsourcing Contract. Measuring Performance. Human Resources. Projects. International Considerations. The Exhibits and Ancillary Agreements. Postnegotiation Activities. Renegotiation and Termination. Appendices. Index.
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