One size fits one : building relationships one customer and one employee at a time

著者

• Heil, Gary
• Parker, Tom
• Stephens, Deborah C. (Deborah Collins)

書誌事項

One size fits one : building relationships one customer and one employee at a time

Gary Heil, Tom Parker, Deborah C. Stephens

John Wiley, c1999

2nd ed.

• : cloth

注記

Includes index

詳細情報

• NII書誌ID(NCID): BA47148370
• ISBN:
  • 0471331678
• LCCN: 98055216
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: xiii, 321 p.
• 大きさ: 24 cm
• 分類:
  • LCC : HF5415.335
  • DC21 : 658.8/12
• 件名:
  • LCSH : Consumer satisfaction
  • LCSH : Customer relations