Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention

書誌事項

Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention

Thorsten Hennig-Thurau, Ursula Hansen, editors

Springer, c2000

大学図書館所蔵 件 / 30

この図書・雑誌をさがす

注記

Includes bibliographies and indexes

詳細情報

ページトップへ