Essential interviewing : a programmed approach to effective communication

著者

• Evans, D. R. (David Richard)

書誌事項

Essential interviewing : a programmed approach to effective communication

David R. Evans ... [et al.]

Brooks/Cole Pub. Co., c1998

5th ed

注記

Includes bibliographical references (p. [267]) and index

内容説明・目次

内容説明

From building rapport to facilitating change in both co-operative and resistant clients, this book guides readers step by step to mastery of each component of the complex process of effective professional/client communication. With an underlying foundation based on drawing out the stories that people have and listening to them, the book provides skills for physicians, nurses, ministers, teachers, psychologists, counsellors, and other professionals who are consistently involved with other individuals.

目次

• Programming a foundation for learning
• focusing and following
• effective inquiry
• reflecting feeling
• reflecting content
• developing an individual style
• communicating feeling and immediacy
• confronting
• self-disclosing
• information giving
• interpreting
• structuring for information
• enlisting co-operation
• putting it all together.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA47326763
• ISBN:
  • 0534349498
• LCCN: 97009558
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Pacific Grove, Calif.
• ページ数/冊数: x, 273 p.
• 大きさ: 24 cm
• 分類:
  • LCC : BF637.I5
  • DC20 : 158/.39
• 件名:
  • LCSH : Interviewing -- Programmed instruction
  • LCSH : Interpersonal communication -- Programmed instruction