Performance productivity and quality of frontline employees in service organizations

Author(s)

Bibliographic Information

Performance productivity and quality of frontline employees in service organizations

Jagdip Singh

(Report / Marketing Science Institute, no. 99-127)

Marketing Science Institute, c1999

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Note

"Working paper"--T.p.

Bibliography: p. 41-45

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  • Report

    Marketing Science Institute

    Marketing Science Institute

Details

  • NCID
    BA4768006X
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Cambridge, Mass.
  • Pages/Volumes
    45 p.
  • Size
    28 cm
  • Parent Bibliography ID
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