An introduction to the UK hospitality industry : a comparative approach
著者
書誌事項
An introduction to the UK hospitality industry : a comparative approach
Butterworth-Heinemann, 2000
大学図書館所蔵 件 / 全11件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Includes index
内容説明・目次
内容説明
'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of the topic.
Key aspects of the industry are discussed, including the following areas:
* Management practices
* Work patterns and employment practices
* Industry and financial structures
* IT applications
* Customers and markets
Written in a user friendly style, the following features have been incorporated:
* Chapter objectives
* Case studies
* Review questions
* Chapter conclusions
* Further reading and bibliography.
Contributors to this text are amongst the most highly acclaimed in the hospitality field and bring with them a wealth of knowledge.
目次
- Introduction (B Brotherton)The comparative approach (B Brotherton)
- Industry structures and competitive environments (D Litteljohn)
- Operating systems and products (P Jones & A Lockwood)
- The physical environment (H Ingram & J Ransley)
- Work patterns and employment practices (R E Lucas & R C Wood)
- Management Practices (C Keliher & K Johnson)
- Legal aspects of hospitality provision (M Boella)
- Financial structures and practices (C Burgess)
- Hospitality information technology (A Frew)
- Conclusion (B Brotherton)
「Nielsen BookData」 より