Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians

Author(s)

    • Cassell, Kay Ann

Bibliographic Information

Developing reference collections and services in an electronic age : a how-to-do-it manual for librarians

Kay Ann Cassell

(How-to-do-it manuals for libraries / series editor, Bill Katz, no. 95)

Neal-Schuman Publishers, 1999

  • pbk.

Available at  / 4 libraries

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Note

Includes bibliographical references (p. 125-137) and index.

Description and Table of Contents

Volume

pbk. ISBN 9781555703639

Description

The massive shift in how information is now published and collected has space, cost, and service policy implications for every library's reference collection. This detailed how-to has two purposes: first, to help reference librarians plan, select, and develop these new collections; second, to help them rework their services in light of changing collections. Cassell discusses selection criteria (with examples), examines the future of the format in the reference collection, and the types of material (e.g.: full text encyclopedia or index). Readers are guided through the necessary collection development decisions, including the advantages and disadvantages of print vs. electronic media for content, content appropriateness for the format, demand, cost (required software and hardware), space (required equipment), time (installation), and the learning curve needed to use -- and teach -- new electronic reference tools. Details on reference book publishers and trends, recommended print and electronic evaluation tools, user and staff education, suggestions, model policies, checklists, forms, and planning tools for the new reference department complete this practical and essential manual.
Volume

ISBN 9781555703646

Description

A survival guide for professionals working in, planning, or managing reference services in libraries. Discusses changing roles and new relationships with paraprofessionals and techies, and discusses new resources, time and space considerations, reference questions on the Web, and new services such

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