The future of industrial relations
著者
書誌事項
The future of industrial relations
Continuum, c2000
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注記
Includes bibliographical references (p. [232]-234) and index
内容説明・目次
内容説明
An introductory overview of the state of industrial relations, with guidelines for making IR more effective. It argues that effective industrial relations is a key feature of long-term organizational success in delivering high-quality products and services. Pettinger asserts, through the use of hundreds of examples, that there is substantial scope for making IR work better - so long as the current situation is fully analyzed and understood.
目次
- The old and the new
- the Japanese view
- the non-union view
- the excellence view
- culture and communication
- staff management in industrial relations
- Europeanisation
- conclusion.
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